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VCT, Premium Excelon® Crown Texture™. Premium Excelon® Raffia™. Premium Excelon® ChromaSpin™. Premium Excelon® Stonetex®. Premium Excelon®. INSTALLATION. Armstrong warrants the installation integrity for products from the date of purchase through the warranty period (see applicable products and. 5-Year Commercial Warranty when installed in accordance with Armstrong’s Guaranteed View the full line – vct.

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My husband is a flooring installer and he said that this was the worst floor he had ever installed. We contacted the installer who eventually came out and took photos which were forwarded to Armstrong.

Top 22 Reviews and Complaints about Armstrong Flooring

Ryan of Durham, NC. We opened the flooring to start installing. I use only Armstrong products to clean it. About six weeks later, we noticed that there was a dark area which coincided with the traffic pattern in the kitchen. For more information about reviews on ConsumerAffairs.

Armstrong Commercial Resilient Floors Limited Warranty

A determination will be made on your claim once it has been inspected and they have submitted the report to us for review. Please contact them going forward. I have also returned armsyrong Home Depot 33 cartons of C that were not opened, and we have spent too much time going through the cartons to find usable wood that we will not waste any more armstgong on this.

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Zrmstrong quality of the product was extremely poor. Keep an eye on your inbox, the lastest consumer news is on it’s way! I first called Home Depot to file a claim and they said I would need to file a claim with Armstrong. The floor was designed to be installed by sliding planks into place in a tongue-in-groove fashion and gluing together different from the current locking laminate products. I wrote the floor off as vdt a little higher maintenance than planned.

Stay away from any products they manufacture. You can only treat unfinished wood so our options are A: I do not know what Armstrong is trying to make, but it is not flooring.

Product Care and Warranties

We use intelligent software that armsfrong us maintain the integrity of reviews. She offered to send a rep – ooopsie! Armstrong ought to be ashamed to put their name on this junk. I don’t have the kind of money or the kind of job that permits taking time off for these “maybe” deliveries and the company will not deliver without a signature. Michael of Vienna, VA.

Armstrong Flooring will not honor manufacturer warranty on a defective laminate flooring product. You should be ashamed of yourself.

March 3, I had Armstrong Luxury Vinyl bct installed less than a year ago. A representative was going to come to the house and never showed. Warranty — 20 years. I came home to a beautiful living room, hallway and bathroom. The scuffs won’t come up even though I tried the Armstrong product “one step”.


Armstrong Flooring offers an impressive array of products, including solid hardwood, engineered hardwood, laminate, resilient vinyl sheets and tiles and linoleum. Originally Home Depot told us to hold onto the boxes as Armstrong was sending out for an inspection.

The Armstrong company was rude and willing only to argue. To see why, sign armstrohg below! A link has directed you to this review. I couldn’t believe it!!! Make the best choice, every time Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations.

As Armstrong’s customer services advised, I went to a smaller local flooring dealer who had never heard of the Metro Classics line by Armstrong and could not help. No one contacted us. We have been faithful consumers of your products and now we arjstrong run into an issue and needed some help and received mixed messages and no help.

For every correction made, however, a new issue presented another area. What a waste of time, as expected, they said there was nothing wrong with the flooring. They requested the WDI report from the exterminator, photos of the holes and receipts for my purchases. Complete chunks of backing wood were missing, up to two thirds of the plank area in size.